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Rules of cooperation with E&E TURBO SP. Z OO.

Fast order processing

Orders placed before 4:00 PM are shipped the same day. We are available for you 24/7 – our managers are always ready to provide support.

Flexible delivery options

We deliver orders via any carrier chosen by the client. We typically work with GLS but are ready to accommodate your preferences. If the order value exceeds 500 PLN (excluding VAT), delivery is free. For smaller orders, delivery costs apply.

Custom discount system

We design a flexible discount system tailored to each client to ensure mutually beneficial cooperation.

Convenient payment terms

The standard payment term is up to 3 business days. Upon request, payment can be deferred for up to 1 month, depending on the agreement.

Various payment methods

We accept the following payment methods:

  • Cash on delivery
  • Bank transfer
  • Cash
  • Payment upon collection at our warehouse
How we handle surpluses

We regularly conduct inventory checks. During this process:

  1. We reconcile actual product quantities with warehouse records.
  2. Detected surpluses are temporarily stored separately in the warehouse.
  3. Clients have 14 days from receiving the goods to notify us of possible delivery errors.

If no discrepancies are reported within this period, the surpluses:

  • Are returned to active circulation.
  • Become available for sale.
What to do if you receive the wrong product?
  • If you notice that you have received a product you did not order, contact us within 14 days of receipt.
  • To file a request, please provide:
  • Invoice or delivery note number.
  • Description of the incorrectly delivered product.
  • A photo of the product (if possible).

We will promptly review your request and offer a solution: exchange, return, or another option.

Transparency and trust

We value honesty and transparency in our cooperation with clients. This process helps us maintain high service standards while optimizing inventory management.